Privacy Policy

We believe in each individual's right to privacy and will never sell your personal information. Our full privacy policy can be seen below, which explains how we gather and use your data.

Updated: August 28th, 2025

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A Remembered Life (the “Company”, “we”, “our”, and "us") respects your privacy. This policy explains our privacy practices for this website (the “Website”). It describes the ways your personal information is collected and used.

How we collect information

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features, or resources we make available on our Website. Users may visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information. We collect an approximate geolocation (State/City) at the time of account registration for the limited purposes of security, account verification, and fraud prevention. This information is not used for continuous tracking.

How we use collected information

We may collect and use Users' personal information for the following purposes:

• To facilitate access to and use of the Website, and to manage the operational and administrative aspects of the Website;
• To improve and enhance the content offered on the Website;
• To assist in creating and publishing content, including user-provided text, uploaded photos, and event details;
• To inform you about important information regarding the Website, products, or services for which you subscribe, may be interested in subscribing, or in which you are already enrolled; changes to terms, conditions, and policies; and/or other administrative information;
• To manage your account and for other membership, subscription, and billing purposes;
• To enforce this policy and prevent misuse of the Website and our services;
• To maintain the security of the Website, including fraud prevention and account verification measures that may involve geolocation checks at sign-up;
• To comply with any applicable law and assist law enforcement agencies and authorities if we believe it is necessary or justified; and
• To take any action in any case of dispute involving you with respect to the Website.

Aggregate Information

We may use the information we collect, as outlined above, to compile anonymized or aggregated information, either by ourselves or with the assistance of third parties such as Google Analytics. This aggregated data may include usage patterns, interaction statistics, and other non-identifiable information, which we may use to improve our services, enhance security, and better understand how our Website and features are being used.

Browser Cookies

We use cookies and similar technologies like pixels, tags, and other identifiers (e.g., Google Analytics, Hotjar, etc.) to remember your preferences, understand how our Website is used, and customize our marketing offerings. Cookies may also be used to support logged-in user sessions, facilitate the posting of content, and help maintain the security of your account.

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and may be used for various purposes. These purposes include, among other things, allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and the Website quicker, easier, and smoother.

You may remove the cookies by following the instructions of your device preferences. However, if you choose to turn off cookies, some features of the Website may not operate properly, such as account persistence or certain interaction features, and your online experience may be limited.

Marketing

We may use your personal information, such as your name, email address, etc. ourselves or by using our third-party subcontractors for the purpose of providing you with promotional materials, concerning our services.

We do not sell or rent your personal information to any third party for marketing purposes.

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. In addition, at any time, you may request to unsubscribe and discontinue receiving marketing offers by contacting us at support@arememberedlife.com.

Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you non-promotional service-related updates and notifications.

How we protect your information

We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our Website.

We use technical measures such as encryption, access controls, and secure server environments to safeguard stored data. We also employ moderation practices to help prevent the posting of harmful, unlawful, or inappropriate material.

How we share your personal information

We do not sell, rent, or trade personal information with companies, organizations, or individuals outside of our Company unless one of the following circumstances apply:

With your consent — We will share personal information with companies, organizations, or individuals when we have your consent to do so.

For external processing — We provide personal information to our affiliates or other trusted service providers to process it for us, based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. This may include services such as website hosting, data storage, email delivery, image and video optimization, and AI-assisted story generation.

For legal reasons — We will share personal information with companies, organizations, or individuals if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, legal process, or enforceable governmental request.
• Enforce applicable Terms of Service, including investigation of potential violations.
• Detect, prevent, or otherwise address fraud, security, or technical issues.
• Protect against harm to the rights, property, or safety of Our Company, our customers, or the public as required or permitted by law.

How we retain your personal information

To the extent permitted by applicable law, we will retain personal information about you for the period of time appropriate for us to fulfill the purposes outlined in this policy or as necessary to comply with our legal obligations, resolve disputes, or enforce our agreements, whichever is longer.

Content associated with a memorial may be retained for as long as the memorial remains within our system, active or not, unless the memorial owner requests removal or deletes the memorial.

In some circumstances we may anonymize your personal information (so that it can no longer be associated with you), in which case we may use this information indefinitely without further notice to you.

Deleted content may persist temporarily in backup or archival copies for operational recovery purposes.

Information Security

We implement measures to reduce the risks of damage, loss of information, and unauthorized access or use of information. However, no measure can provide absolute information security. We cannot be responsible for the acts of those who gain unauthorized access or abuse our Website, and we make no warranty, express, implied, or otherwise, that we can prevent such access.

If you believe that your privacy was not treated in accordance with our Privacy Policy, or if any person attempted to abuse our Website or acted in an inappropriate manner, please contact us at support@arememberedlife.com.

User Rights

You have the right to access, rectify, or erase your personal information, as well as the right to restrict or object to its processing. Additionally, you have the right to data portability, which allows you to receive a copy of your personal data in a structured, commonly used, and machine-readable format. To exercise these rights or inquire about them, please contact us at support@arememberedlife.com

Children's Privacy

The Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Users posting content are responsible for ensuring they have appropriate consent before including personal information or images of minors.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information provided below, and we will take steps to delete such information from our systems.

Third parties and links to other sites

When you use our Website, other parties—such as analytics providers or embedded service providers (e.g., Google, Hotjar, OpenAI), may collect personally identifiable information about your online activities over time and across different websites, subject to their own privacy practices.

Except as described in this Privacy Policy, we are not responsible for the content or privacy practices of websites or services to which we link or that are integrated into our Website. Links or integrations from our Website to third-party services are provided for your convenience. We encourage you to review the privacy practices of each third party before providing them with personal information.

We cannot be held responsible for any third-party websites or services, and accessing or interacting with their content will be subject to their own privacy policies and terms.

Changes to this privacy policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of the policy and, where appropriate, provide additional notice (such as by email or in-app notification). We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Consent

Your continued use of the Website or our services after changes to this Privacy Policy have been posted constitutes your acknowledgment of the updated policy and your agreement to be bound by its terms.

If you have any comments, requests, or questions about this policy, please contact us at support@arememberedlife.com.